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Customer Retention Strategy - DIFFERENTIATION

5/21/2014

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Looking to deeper the bond you have with your clients or potential customer?

Ask »

“What differentiates you from competitors?”

Once they answer, remember their answer and make a note to do some extra research and find ways that you can assist them with strengthening that point of differentiation through the services you provide.

Give them a follow-up call the next week and let them know what you came up with. 

This shows you have a shared value and are genuinely interested in their business.

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G Co Group Blog Team
GadboisConsulting.com
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